Privacy Policy, Data Policy and Cookie Policy - Batello Garden Design

01934 843 684

Privacy Policy

Last Updated On 18th of August 2021, effective Date 18th of August 2021.

About our Privacy Policy

Last updated 8th June 2022

This Privacy Policy describes the policies of Batello Garden Design Limited, 5 Knapps Drive, Winscombe, BS25 1BD, United Kingdom of Great Britain and Northern Ireland (the), email: [email protected], phone: +441934843684 on the collection, use and disclosure of your information that we collect when you use our website ( ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Batello Garden Design Ltd is a company registered England and Wales (Company No. 06608318) at 34 Boulevard, Weston-super-Mare, Somerset, BS23 1NF.

Collecting your information

We collect data about you via the website’s contact form, or if you choose to contact us directly via email.

We will collect and process the following personal information about you via the contact form: Name, Email, Phone Number, Your Enquiry

Any data you send to us over our website form is securely sent over SSL.

Handling your information

We process your data only in the legitimate interest of contacting you regarding your query.

We will use the information that we collect about you via the contact form for the following purposes: Contacting you regarding your query

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Sharing your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

Anonymised analytics data is collected from this website via Google Analytics, and you can opt out by following these instructions: This service utilises international data transfers.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention of your information

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.


Anonymised analytics data is collected from this website via Google Analytics, and you can opt out by following these instructions: No cookie is set as per EU ePrivacy directives (PECR in the UK).

Upon using the website's contact form a necessary cookie named _GRECAPTCHA is set by Google reCAPTCHA under the legitimate interest of protecting our site from spam and phishing emails. The cookie is set by and persists for up to six months. For more information please read Google's reCAPTCHA Privacy Policy:


The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance/Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Batello Garden Design Limited, 5 Knapps Drive, Winscombe, BS25 1BD. Email: [email protected]. We will address your concerns in accordance with applicable law.

“I cannot recommend Batello Garden Design highly enough. The end product has been my dream garden, and I’m so pleased we picked this particular company complete the job. We could not be happier.”

Sarah Kerton

HTA Member
TrustMark-  Government Endorsed Quality
Association of Professional Landscapers Accredited Member